Miscota
Miscota Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Miscota has 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros.
Cons: Communication, Not refund, Not serious.Recent recommendations regarding this business are as follows: "Do not order from them on line", "Do not buy there", "Stay away. They are shady and customer service is horrible.", "GO AWAY!", "Risky do not purchase".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Miscota has 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros.
Cons: Communication, Not refund, Not serious.Recent recommendations regarding this business are as follows: "Do not order from them on line", "Do not buy there", "Stay away. They are shady and customer service is horrible.", "GO AWAY!", "Risky do not purchase".
Most users ask Miscota for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Miami, FloridaI tried to contact or cancel the purchase since I have been charged but there was no delivery nor merchandise with the order number.
User's recommendation: Do not order from them on line
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI made a purchase never received an email confirmation. Tried to track it with the order number it does nit exist. Try to communicate with you people it goes through a company you have to pay additio
- No pros
- Communication
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy there
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed out of my money
This company stole my money through the shipping costs by refusing to refund shipping for items which THEY DID NOT SHIP because they claimed they were out of stock while they were in stock on the website. I paid $77 for shipping!
I will also provide screenshots.
April 18th, 2023: I placed my order for 3 boxes of chinchilla pellets, 3 packages of Timothy hay, and 1 straw tunnel. The shipping rate was $77 and I noticed the shipping rate depended on how many items I added to my cart. The more items the higher the shipping.
April 28th, 2023: The customer support emailed me saying that the straw tunnel was missing and I could either wait or ship the rest of the items. I opted to wait.
May 8th, 2023: They sent me an email saying they had a stock issue and will only send me 2 boxes of pellets, 2 packages of hay, along with the straw tunnel and they will refund me the missing items.
I asked if they will also refund the shipping for those. They said yes. I have email proof.
May 9th, 2023: Order has been shipped.
May 12th, 2023: I received a refund of $10 which I didn't notice at the time.
May 25th, 2023: My order has arrived.
May 30th, 2023: I checked my transactions and notice that only the price of the two missing items have been refunded by Miscota. I paid the full $77 for shipping even though two items were missing.
May 31st, 2023: I contact Miscota about this.
They are totally dismissive about the fact that they charged me shipping for two items that were not shipped! The business did not incur any expenses for the items that were not shipped, so where did my money that was supposed to be used to ship those products go?? In their pockets? They avoid the question and keep stating that they do not refund shipping once the order has been shipped, yet I am not asking for a full refund on shipping.
I am asking for a partial refund for the items that were not shipped! Where is my money? And I also have email proof that they would refund my shipping for those items!
So the moral of the story is that Miscota are sneaky and try to take your money in hidden ways. They do not deliver what is promised and use this to take your money.
Do not buy from this company. They refuse to give me back my hard-earned money.
I hope their business fails.
Also I just remembered this after seeing the other reviews. Only after ordering was I informed that the shipping would take almost a month!
- Good selection
- Are shady and take advantage of the customer
Preferred solution: Full refund
User's recommendation: Stay away. They are shady and customer service is horrible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jaragua, GoiasThey drive you crazy
- Not service
- Not refund
- Not serious
Preferred solution: Full refund
User's recommendation: GO AWAY!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder never received terrible customer service no support tracking items and no refund option
Preferred solution: Full refund
User's recommendation: Risky do not purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceitful
Preferred solution: Full refund
User's recommendation: Stay away
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